About

Our purpose is to foster the growth and prosperity of small and family-owned businesses in our community.

KLM is a business development firm helping entrepreneurs, small and family-owned businesses start, grow and scale through consulting, marketing and project management. Combining those three things has been a trifecta, or triple advantage to business owners.

Entrepreneurs & small business owners come to KLM for support in all areas of business. If you need to duplicate yourself in any area of your business, we can help. If we don’t do exactly what you need, we know someone who can.

Business owners can continue to do what they love while having the support they need when they need it, with the help of KLM. We help you figure out what needs to get done AND DO IT FOR YOU!

Core Values: Integrity, Authenticity, Collaboration, Optimism, Wisdom, Innovation

Kelly Lorenzen, PMP, CEO of KLM Consulting, is an award-winning entrepreneur with over 20 years of experience. Kelly has a passion for helping fellow entrepreneurs and small business owners succeed. She has joined forces with other local experts to provide a multi-faceted team to help clients with what they need when they need it.

Kelly has an extensive sales, marketing, operations, and business development background in a variety of industries including real estate, retail, health & wellness, and the medical field. She is a dynamic, proactive, organized, efficient, well-rounded executive leader with a proven skillset in all facets of business.

Kelly is also a certified project management professional (PMP). That means she has had 4500 hrs of project management experience to earn that certification. Kelly is a native of Arizona and a graduate of Arizona State University, with a degree in small business entrepreneurship and communications.

Core values: Integrity, Fairness, Happiness, Inclusion, Authenticity, & Collaboration

Chrissy Roach, Operations and Marketing Coordinator has called the Valley home for the last 30 years. Chrissy earned a marketing degree from ASU. After graduating she started her career at the Morrison Vein Institute. She was a dedicated Operations Manager for over 16 years in the fast-paced medical office.

Adept at motivating/training/supervising staff, implementing office processes and procedures, solving problems, and running/ organizing meetings. She also was in charge of the online, print, TV, and radio marketing for the office.

Since then, she has been a freelancer helping small businesses with bookkeeping and marketing. Chrissy has always had a passion for helping others and is always available to support those around her.

Now, Chrissy really enjoys helping KLM with content creation, marketing, operations, and projects.

Core values: Honesty, Kindness, Mindful, Loyal, Happy, Communication

Chrissy Roach, Operations and Marketing Coordinator

Josh Lorenzen is our CFO and handles the money side of KLM. He is also an entrepreneur and has started, owned, and operated several commercial and residential electrical businesses in Arizona for over 16 years. He has a passion for helping people, which led him to a career in the fire service. He is currently an engineer for the Phoenix Fire Dept.

Josh’s love of numbers, attention to detail, financial competencies, and business ownership, makes him an amazing asset to the KLM team. He loves helping people set up their LLCs.

When not working, Josh enjoys traveling, date nights with his wife, hiking, triathlons, basketball, golf, charity events, concerts, and cultural festivals. He loves children and has 2 of his own.

Rochelle Poulton, Business Consultant, is thrilled to be part of the KLM team because Kelly Lorenzen is a brilliant business owner and project manager with a strong track record of helping businesses succeed. In her years as a business owner and attorney, Rochelle successfully counseled other entrepreneurs and professionals through the most financially complicated events in their lives and businesses, often achieving results they believed would not be possible. She has nearly 20 years of experience in real estate, marketing, project management, and sales, and a decade as a litigation attorney focused on financial matters for small business owners and self-employed professionals. KLM brings a natural synergy with Rochelle’s experience and skill set.

Rochelle started this adventure with a Bachelor’s degree (cum laude) in English literature and a minor in psychology at the University of New Mexico. After a few years working in a real estate investment firm, Rochelle made the move to Phoenix and completed her Juris Doctor at the Sandra Day O’Connor College of Law at Arizona State. From there, she launched her consumer rights and small business representation law firm, and eventually opened a separate bankruptcy practice. Ten years after it began, Rochelle decided to move on from the full-time practice of law. Rochelle sold the majority of her legal practice and shifted focus to helping clients solve the same types of challenges using flexible and creative business consulting techniques, rather than through legal representation – a more functional and less formalized approach to achieving client goals quickly and efficiently.

Disclaimer: Rochelle Poulton is licensed to practice in the state of Arizona, and maintains a part-time practice at Poulton Firm, PLLC. Rochelle does not represent clients as an attorney at KLM Consulting and does not offer legal representation to her business consulting clients.

Sahar Modares, Community Engagement Manager

Born and raised in Arizona, Sahar is an ASU alumnus, having studied in Psychology and French. Her 20-year professional experience in Health Technology startups, family-owned businesses with her spouse, and luxury sales gives her a broad understanding of entrepreneurship.

Sahar contributes to KLM through writing, content creation, and building connections. She also loves creating, coordinating, and attending events to create valuable connections.

Sahar’s passions are writing, cooking, photography, playing piano, hiking, and finding any reason to celebrate! Cheers to all the great in life!

Core values: Peace, Authenticity, Compassion, Respect, Honesty, Love

Averie Call, Marketing Assistant

Born and raised in Utah, Averie is currently traveling across the United States, embracing new experiences and insights along the way. With experience in marketing and social media for small businesses across various industries, Averie is well-equipped to help KLM clients.

Averie aspires to become an entrepreneur and small business owner herself, fueled by her passion for creativity and innovation. Whether tackling projects big or small, she thrives on helping others at KLM by taking tasks off their plates and ensuring smooth operations.

Her interests are as diverse as her skill set. A lover of travel, Averie enjoys exploring the world, whether it be by car, train, or plane. In her downtime, she can often be found cooking, baking, or enjoying concerts, all while adoring her beloved cats. Averie’s vibrant energy and commitment to creativity make her an invaluable asset to the KLM family.

Core values: Courage, Resilience, Growth, Honesty, Wellness, & Confidence

Emma Brubaker, Social Media Assistant

A Tourism Studies major in college, Emma loves to explore new places and live abroad when she can. Right now, she lives in Colorado and is enjoying working remotely with the KLM team.

Emma helps KLM clients elevate their online presence and drive engagement. With a keen eye for content creation, Emma helps craft compelling social media strategies, ensuring that each client’s unique voice is effectively communicated.

In addition to her role at KLM, Emma is the owner of Elevated Escapes Mgmt, a Photography and Social Media Management business specializing in short-term rental properties. Her expertise in visual storytelling and digital marketing allows her to enhance brand visibility and create memorable experiences across social media platforms for KLM and its clients.

In her downtime, you can find her eating sweet treats while watching Great British Baking Show or planning her next trip.

Emma’s Core Values: Growth, Wisdom, Authenticity, Courage, Openness, Adventure

Featured On

“I have known Kelly for some time but had not taken the leap to use her services and her knowledge to help grow my new business. I also didn’t think I had all of my ducks in a row enough to meet with her.

The reality is that I didn’t need my ducks in a row! She was the best resource to help figure out what ducks I even needed! Ha. I was able to go into the “Brain Dump” meeting with thoughts and ideas and walk out with tangible plans and steps, which I would not have been able to do on my own.”

- Kindra M.

“We own a small business and we were looking for someone who could take the guesswork out of marketing. We found a true partner with Kelly and the KLM team. Kelly really listened to our goals and helped us develop a strategy to grow our client base. With her expertise, we found a new website provider, started an email newsletter and focused on our social media content.

We’ve already seen results in just a few months. KLM’s rates are reasonable and the monthly services are customized based on our needs. We highly recommend Kelly and KLM.”

- Toni S.

“Kelly and her team at KLM Consulting are amazing. Kelly’s experience and strategic thinking is invaluable for a small business owner. I love how she breaks things down into manageable pieces. She is great at getting into your head and knowing what you mean and what you need. She also knows everyone and is happy to make introductions and connections for you. She is super realistic, offers tons of value and is always responsive. If you find yourself overwhelmed or not sure what direction to take as a small business owner KLM Consulting is a life saver!”

- Jennifer B.

“Major thanks to Kelly and KLM Consulting for the wonderful logo, website and business cards Kelly and her team recently developed for my new company! Kelly’s combination of small business experience, marketing and project management expertise, creativity and enthusiasm combined to produce tremendous results for me and I look forward to working with Kelly and her team as I grow my business! If you are owner of a small business and are looking for marketing and project support, look no further than KLM”

- Bob B.

Some of Our Favorite Clients

CASE STUDIES

Alyssa Leon, Cherry Blossom Doula Services

CASE STUDIES

Laurel Elders, Institute for Integrative Intelligence

CASE STUDIES

Alpha Pest Control

CASE STUDIES

Kyle Mcintosh, MAC6

What was the challenge or struggle that you were having before we started working together? Or what need did you have as a business owner that made you call me?

The situation that I found myself in is that my business, MAC⁶, had reached a level of activity and complexity that was beyond both my ability to keep everything organized in my head and/or any process to effectively work through everything that was on our plate for both the current and future state of the business with our relatively small team. It seemed completely overwhelming to even start getting all of that out of my head to create a project plan that we could work on, let alone how we might do that in an efficient manner. The situation was continuing to get worse and I/we continued to feel increasingly overwhelmed and behind, without a great outlook of how we could get to a more proactive place again without trying to just outwork the problem and spend an unreasonable amount of hours to dig our way out of the whole. I was concerned not only about my own sanity, but also with asking this of my employees who were already feeling the burden of the post covid world we were also navigating as a business at that time.

How did our work help you as a business owner? The result?

Kelly, working with you was like being stranded out at sea in an inflatable life boat and all of the sudden a cruise liner appears out of nowhere to save us. It was, from my perspective, such an easy process with your guidance to calmly but assertively work through a couple of brainstorming sessions that helped to not only pull everything out of my head, but also to put it into a much more manageable plan that we could effectively work through to not only get us on top of the current work load but also to create processes and plans so that when these things come up again in the future, we are much better prepared to handle them without getting stuck and behind again. Looking back, the simplicity and ease of the process with you not only helped to get us back to a proactive place as a business and to ease some of the emotional/mental burden that we were feeling in the moment, but honestly helped to re-frame how I continue to think about situations like these in the future. THANK YOU THANK YOU THANK YOU!